Solutions

CRM

Customer Relationship Management (CRM) encompasses the systems and processes a company uses to manage, organize, track and leverage its interactions with current and prospective customers. Effective CRM allows companies to target marketing spend, focus sales and account management activity, improve customer loyalty and retention, increase customer satisfaction, and up- and cross-sell products and services. More...

Systems Integration

Whether driven by the desire to increase integration with customers and suppliers, demands for enhanced application functionality and more comprehensive business intelligence, or corporate restructure or merger, the requirement to integrate disparate systems - including off the shelf packages and in house developed applications - is now mandatory. Successful delivery is increasingly characterized by an organization’s ability to deliver ‘joined up' IT, and the ability to integrate business systems and data is now a core competency. More...

Mobile Worker

Work is no longer confined to the office. Employees now work from a variety of locations: home, regional offices, 'on the road', at customer sites, or overseas. Corporate applications need to be accessible from all these locations and increasingly this means from a variety of devices: notebook PCs, ‘netbooks’, small-form-factor Tablet PCs, PDAs, mobile phones, etc. More...

Oracle E-Business Suite

In the face of increasing competition from local and global competitors and with constant pressure to deliver both short term financial performance and long term growth, successful enterprises must respond quickly to customers' needs, innovate, optimize operations and deliver value.

Oracle E-Business Suite offers businesses a solution which enables them to establish functional best practice and implement the business capabilities they need to compete effectively. More...

Business Intelligence

Business Intelligence enables business executives to access the information needed to make strategic business decisions, fast. Specific implementations of Business Intelligence include: Enterprise Performance Management, predictive analytics, OLAP, closed-loop marketing, data mining, ‘dashboards’, et al. More...